Hosting Plan:

Exclusions

• Domain renewals are additional to the hosting fees above. 
• Professional design services, setup services, and all other labour. We look forward to helping you, but we charge for our time.
• Training is not provided for free. Limited support and advice is free, but step by step training is not. 
• Support for teaching you about HTML/CSS/CSV and other advanced features is excluded.   
• Excess traffic fees may apply if you exceed your hosting plan.  If you exceed the traffic allowance, then fees apply. It is your responsibility to monitor and plan for your own traffic. If your traffic is a one off spike, we will consider reversing the fee if the amount is significant, and the average of your last 3 months traffic would not exceed your hosting plan. 
• Email services are provided with each hosting plan, but we do not provide email support for the "client side". Our email support is limited to ensuring the "server side" is ok. If you are unable to setup your own email account, we would advise you to hire a local IT technician. We will provide free support to your IT technician.
• Plugins/API/Integrations - if you choose to use certain plugins, there may be associated fees with this.

Charity/Non Profit Hosting Plans

• Most charities / non profits = $110 per year +gst,  equivalent to our standard hosting plan, with increased traffic, products/pages, and bulk emails.
• Read our Terms and Conditions:  Discounted Web Hosting For Charity 

Free Parking / Backups and Email Only Hosting Plans

You can park your domain names for free, however, we won't provide an email service, and your content will be deleted after a short period.

If you require a long email service with full website backup, please refer to our Email hosting plans. 

URL Redirects / DNS Only Hosting

We charge $35 per year for a simply URL redirect or DNS only hosting plan. This is required if you want to keep your domain with us, but host your email and website elsewhere. If your new web host is able to, you should consider asking for your UDAI and transferring your domain to your new provider instead.

PHP / Wordpress etc

We encourage all users to use our own website builder CMS, as it is more robust and more stable and more secure than PHP based websites. If you use CMS like WordPress, you need to remember to do your own security updates. If you do want us to host your WordPress/MySQL/PHP website, we are happy to do that.  Learn more about Wordpress and PHP Website Hosting

Discounts

Discounts for multiple websites.

25% discount for referrals for life!

Discounts for annual hosting plans

Reseller / Franchise / Customised plans available on request. We can rebrand/whitelabel/reprice our service for your needs.

Payment Options

We accept Visa, Mastercard, American Express, Paypal, PoliPay, and online banking are all acceptable.

We offer an optional direct debit service by credit card only. This service will charge your card on the 14th of each month for your last statement balance.

First month must be paid in advance. Thereafter you pay on invoice. We send invoices at the end of each calendar month. Therefore a final invoice may apply after you terminate your hosting.

No minimum term contracts.

International and NZ Hosting Locations

We have many web servers located in

• NZ 
• Australia
• United Kingdom
• Germany
• USA

Additional Information

Sorry you cannot use our CMS software with other web hosts.

Web hosting is the fee you must pay to rent space on our high speed servers so that your website will be available to general public even when your computer is switched off. 

Hosting fees do not include Domain Name Registration or Professional Web Design Fees, however, you can use our content management system to build your website for free and you can also use domain names registered elsewhere at no additional cost.